The Pennsylvania State University is seeking an Unemployment Compensation Specialist to be responsible for the administration and support of the University’s unemployment compensation program.  The successful candidate will be responsible for the following: 

• Initiate and respond to all unemployment compensation (UC) claims to include sending and receiving requests for information to/from the work units and providing all required information to the State of Pennsylvania. 

• Represent the University by providing and facilitating testimony at UC hearings. 

• Serve as the subject matter expert regarding unemployment compensation and provide guidance to work units and employees. 

• Develop liaison relationships with managers, department heads, support staff, Human Resources staff, legal counsel, and union officers. 

• Facilitate litigation holds; handle copyright infringement notices; and process monthly dues reporting for union employees. 

• Routinely respond to inquiries, resolve issues and employee concerns. 

• Present training and/or information programs to groups of employees as necessary. 

In addition, the Specialist will have the opportunity to learn day-to-day interpretation and application of collective bargaining agreements, and University policy, procedures, and programs. 

QUALIFICATIONS 

• Ability to manage multiple projects 

• Ability to work both independently and cooperatively with various levels of faculty, staff, administrators, and outside agencies 

• Excellent judgment and organizational skills 

• Excellent verbal and written communication skills 

• Outstanding customer service orientation 

• Commitment to fostering an inclusive and respectful environment 

• Vision to assess and respond to rapidly changing issues 

• Basic knowledge and understanding of applicable federal and state laws 

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS 

Bachelor's Degree 

1+ years of relevant experience; or an equivalent combination of education and experience accepted 

ADDITIONAL INFORMATION  

This position offers a flexible work arrangement that combines on-campus work with occasional remote work. Questions related to flexible work should be directed to the hiring manager during the interview process. 

To review the Annual Security Report which contains information about crime statistics and other safety and security matters and policies, please go to https://police.psu.edu/annual-security-reports, which will also explain how to request a paper copy of the Annual Security Report. 

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

To see full posting and apply online:  https://psu.wd1.myworkdayjobs.com/en-US/PSU_Staff/details/Unemployment-Compensation-Specialist_REQ_0000077425-2?q=unemployment%20compensation